Discharge Medicines Service (DMS)


VirtualOutcomes have a free online training module available for all staff:

Service Information and Documentation

The toolkit aims to assist and support cross sector implementation of the DMS as an Essential service in all NHS community pharmacies in England. It sets out the shared responsibilities and roles of pharmacy teams in community pharmacy, NHS Trusts and Primary Care Networks (PCNs) in ensuring patient safety, better patient outcomes and medicines reconciliation on discharge.

In preparation for the DMS becoming a new Essential service within the Community Pharmacy Contractual Framework (CPCF) from 15th February 2021, contractors should review their staff training and competence to ensure relevant staff, including pharmacists and pharmacy technicians, who will be involved in providing the service, have the necessary knowledge and competence to undertake it safely.

In addition, contractors are reminded that they must also have a Standard Operating Procedure (SOP) for the service, which all staff participating in provision of the service must be familiar with and follow.