Community Pharmacist Consultation Service (including GP CPCS)


As part of a service expansion planned by NHS England, on the 1st November 2020 GP referrals to community pharmacy teams will be included as part of the national CPCS service. These referrals will be for patients suffering from minor ailments only.

Pharmacy teams can start to prepare for the local rollout by:

  1. Reading the updated NHS CPCS Toolkit for pharmacy staff, so you understand more about how the pathway will operate;
  2. Reading the updated service specification;
  3. Briefing relevant staff on the changes to CPCS;
  4. Ensuring pharmacists that will provide the service read the updated toolkit and service specification;
  5. Supporting pharmacists to reflect on continuing professional development activity they could undertake to provide the best possible service to patients, which could include undertaking the NHS-funded CPCS training provided by the Royal Pharmaceutical Society and the Royal College of General Practitioners.

Pharmacy contractors that are not registered to provide the service can still do so via the NHSBSA Manage Your Service (MYS) portal.

The team at PharmOutcomes have already created a dedicated GP CPCS  template to support these referral follow-ups that will appear in the pharmacy PharmOutcomes “Services” screen. This will be available in the service sidebar of the pharmacy  “Services” page from the 1st November 2020.

Training and support for the NHS CPCS.

VirtualOutcomes training’ – the link is – VirtualOutcomes has been funded by the LPC for you – you will need to enter your F-code in order to gain access but the modules are then free for you to use’.

Self-assessment framework:

The NHS Community Pharmacist Consultation Service (CPCS) self-assessment framework supports you to reflect on your knowledge and skills to provide the NHS CPCS. If you haven’t already completed training this is your starting point. 

Workshops funded through Health Education England

The Royal Pharmaceutical Society (RPS), in partnership with the Royal College of General Practitioners (RCGP), NHS CPCS online training for pharmacists. Find out more and book your place via the RPS website.

Alternatively CPPE are providing the NHS Community Pharmacist Consultation Service: essential skills online workshop. which is a collection of online resources and e-learning modules which will provide you with information about the NHS CPCS and provide preliminary learning about the consultation skills that will be required to deliver the service.   The e-course is intended to prepare you to get the most out of the online sessions where you will get a chance to practise those skills and ask clinical experts further questions about techniques and practical application.

The name of the service has been changed to Community Pharmacist Consultation Service (CPCS) during July 2019.