Raising the Difficult Conversation training

Wednesday, 7 June, 2017 6.45pm Food, 7.15pm Start
The Copthorne Hotel, Armada Way, Plymouth PL1 1AR


What will be covered during the training?

This pharmacy training event will focus on building your skills and confidence in communicating with patients and customers on sensitive issues and behavioural change. It will accredit attendees to meet the RSPH HLP Level 1 Communication criteria: ‘All pharmacy staff receive training on how to approach people to discuss difficult or sensitive public health issues’.

The training session covers many areas, showing how to explore personal attitudes to lifestyle behaviours while maintaining a non-judgemental attitude with patients and customers.  An understanding of the psychological factors and complexity that relate to lifestyle behaviour choices, and the Elicit-Provide-Elicit model.

There is no charge for this training, all you have to do is book places to attend!

Maximum of two places per pharmacy.

To book a place follow the link here.



View all events >

NMS – getting it right

Are you providing a high-quality New Medicines Service (NMS) or, could you and your pharmacy team, do better with the NMS? Would...

NMS – getting it right

Are you providing a high-quality New Medicines Service (NMS) or, could you and your pharmacy team, do better with the NMS? Would...