Community Pharmacy Contractual Framework

Pharmacy Quality Scheme (PQS) 2021-22

PQS: NHSE&I guidance published – September 1, 2021

NHS England and NHS Improvement (NHSE&I) has today published guidance on the 2021/22 Pharmacy Quality Scheme (PQS). The guidance document provides information on how community pharmacy contractors can meet the gateway criteria and domain requirements.

Contractors are encouraged to read the NHSE&I guidance in order to understand the PQS requirements.

Read the NHSE&I PQS 2021/22 guidance

PQS 2021/22 webinar

PSNC will be holding a webinar to support contractors to take part in the 2021/22 PQS. 

Scheduled for  Tuesday 14th September at 7.30pm, Rosie Taylor, Head of Service Development at PSNC, will talk contractors through the new gateway criteria and domain requirements for the 2021/22 PQS. As well as describing the differences from the previous Schemes, Rosie will also outline the guidance and resources developed by PSNC, plus where to find further information and support. 

Book your place now

PSNC resources

PSNC has published various resources for contractors to assist them with meeting the gateway and domain requirements of PQS, including PSNC Briefing 034/21: Pharmacy Quality Scheme – Important dates for the diary, which lists the important dates for the 2021/22 scheme.

Additional PSNC resources are currently being finalised and will be published soon; we will alert you when these are available through our normal communication channels.

More information on PQS and the PSNC resources which are currently available can be found on our PQS hub page.


NEW Pharmacy Quality Scheme PQS Stage 2 PCN Domain Resources for PCN Leads

The PQS criterion on Antimicrobial Stewardship (AMS) requires all patient facing staff to have an awareness of the local antibiotic formulary. You will find links to the local Devon formularies here – search for antibiotics.

Domain 5 Prevention

5.1 Suicide Awareness and Action Plan – Signposting to local resources (Devon & Torbay)

5.3 Weight Management

NHS England and NHS Improvement (NHSE&I) has published guidance on the Part 2 Pharmacy Quality Scheme (PQS) 2020/21. This guidance builds on the information on the PQS contained within the September Drug Tariff.

All pharmacy contractors who are planning to participate in and make a claim for the PQS are advised to read the guidance to ensure they fully understand all the requirements of the scheme.

Additional information and resources to help contractors and their teams undertake the requirements of the scheme are available on PSNC’s Part 2 PQS webpage.

PSNC Briefing 041/20: Part 2 2020/21 Pharmacy Quality Scheme – Evidence checklist

This PSNC Briefing provides community pharmacy contractors with examples of suggested evidence, in a checklist format, that they can use to confirm they have the necessary evidence ready to make their Pharmacy Quality Scheme (PQS) declaration.

It is important that contractors have this evidence to assure themselves that they meet all the requirements for each criteria within a domain, as well as to be able to provide this evidence to the NHS Business Services Authority (NHSBSA) Provider Assurance Team, if requested, who may undertake validation checks on behalf of NHS England and NHS Improvement (NHSE&I).


Part 2 PQS 2020/21 digital guide for contractors

PSNC has today published a digital guide to Part 2 of the Pharmacy Quality Scheme (PQS) for community pharmacy contractors.

The 20-minute guide features Alastair Buxton, PSNC Director of NHS Services, giving an introduction to the scheme’s requirements and explaining what contractors need to do to complete the necessary actions and claim payments.

The guide aims to offer busy contractors and their teams an alternative way to ensure they are aware of what is available to support them in undertaking the scheme and it complements the other information and guidance available in PSNC’s PQS hub.

Watch the digital guide

The Pharmacy Quality Scheme (PQS) for the first part of 2020/21 ensures that community pharmacy contractors and their teams have put in place all reasonable measures to respond to the COVID-19 pandemic, protecting both themselves and the people using their services.  This scheme and the second part of PQS in 2020/21, which was developed for the second half of the year, replace the original 2020/21 scheme which, prior to the start of the pandemic, had been due to commence in April 2020.

You can access the main PSNC PQS Hub here and FAQs here.

PSNC Briefings

  • Checklist 32 – National clinical audit 2019/20 – Antimicrobial stewardship
  • Checklist 31 – PQS: Declarations can now be submitted
  • Checklist 30 – CPCS: Plan how to get IT access in your consultation room
  • Checklist 29 – PQS: Plan to start your lithium audit (if not already started)
  • Checklist 28 – PQS: Decide when you are going to complete the NSAID audit
  • Checklist 27 – PQS: Plan to start your valporate audit (if not already started)
  • Checklist 26 – Add these important dates to your calendar
  • Checklist 25 – PQS: Start working on your new patient safety report
  • Checklist 24 – PQS: Start working towards meeting the risk review quality criterion
  • Checklist 23 – PQS: Check the weekly NHS Digital SCR report to see if you’ve met the SCR quality criterion
  • Checklist 22 – CPCS – check you are ready to start the service on 29th October
  • Checklist 21 – PQS: Complete the Dementia-friendly environment checklist and action plan
  • Checklist 20 – Consider if you could be a Pharmacy PCN Lead
  • Checklist 19 – Be aware that you can now check the gateway dataset report
  • Checklist 18 – Make sure all your patient facing staff are Dementia Friends
  • Checklist 17 – Update your NHS website profile and your DOS profile now
  • Checklist 16 – Read the NHS England and NHS Improvement guidance for the Pharmacy Quality Scheme
  • Checklist 15 – Make sure you pharmacy team is ready to start working towards the diabetes quality criterion tomorrow
  • Checklist 14 – Make your aspiration payment declaration
  • Checklist 13 – Review amendments to the Drug Tariff
  • Checklist 12 – Read the CPCS Toolkit ahead of providing the service next month
  • Checklist 11 – PQS: Get your pharmacy team ready to meet the diabetes quality criterion which starts on 1st October 2019
  • Checklist 10 – PQS: Start working towards the asthma quality criterion
  • Checklist 9 – Update your MUR SOP by 1st October to reflect new targeting requirements
  • Checklist 8 – Read PSNC Briefing 041/19: The Pharmacy Quality Scheme
  • Checklist 7 – Register for our CPCS webinar
  • Checklist 6 – Read the CPCS service specification and register your pharmacy to provide the service
  • Checklist 5 – Check that your pharmacy is accredited as an HLP Level 1
  • Checklist 4 – Check that your shared NHSmail account is in the pharmacy directory
  • Checklist 3 – Complete the required CPPE learning and e-assessments
  • Checklist 2 – PQS: Register for the Manage Your Service (MYS) application
  • Checklist 1 – Watch our webinar and register for a Roadshow event

Community Pharmacy Contractual Framework

Devon LPC Roadshow presentations and documentation (which formed the packs given to pharmacies which attended)

Pharmacy Quality Scheme

Important Pharmacy Quality Scheme 2019-20 dates for the diary

Community Pharmacist Consultation Service

Community Pharmacist Consultation Service

The NHS Community Pharmacist Consultation Service (CPCS) will launch on 29th October 2019 as an Advanced Service.

The service, which will replace the NUMSAS and DMIRS pilots, will connect patients who have a minor illness or need an urgent supply of a medicine with a community pharmacy.

The CPCS will take referrals to community pharmacy from NHS 111 initially, with a rise in scale with referrals from other parts of the NHS to follow. The CPCS will relieve pressure on the wider NHS by connecting patients with community pharmacy, which should be their first port of call and can deliver a swift, convenient and effective service to meet their needs.

The CPCS provides the opportunity for community pharmacy to play a bigger role than ever this winter as an integral part of the NHS urgent care system. This will continue to be supported by the NHS Help Us Help You Pharmacy Advice campaign.