NMS (New Medicine Service)


The New Medicine Service (NMS) was the fourth Advanced Service to be added to the NHS community pharmacy contract; it commenced on 1st October 2011.

The service provides support for people with long-term conditions newly prescribed a medicine to help improve medicines adherence; it is initially focused on particular patient groups and conditions.

Support Material:

Guidance for hospital pharmacists, doctors, nurses and NHS managers working in secondary care about community pharmacy services.

Guidance for community pharmacists about how to engage with hospital colleagues.

A standardised referral form that hospital pharmacists and others can complete when a patient is discharged.  This includes a feedback section that community pharmacists can send back to the referrer when they have asked for feedback.

A Leaflet (which can be amended for local use) for patients who are leaving hospital which outlines the services that they can receive from their community pharmacy.