AUR (Appliance Use Review)


Appliance Use Review (AUR) is the second Advanced service to be introduced into the NHS community pharmacy contract. AURs can be carried out by a pharmacist or a specialist nurse in the pharmacy or at the patient’s home. AURs should improve the patient’s knowledge and use of any ‘specified appliance‘ by:

  • Establishing the way the patient uses the appliance and the patient’s experience of such use;
  • Identifying, discussing and assisting in the resolution of poor or ineffective use of the appliance by the patient;
  • Advising the patient on the safe and appropriate storage of the appliance; and
  • Advising the patient on the safe and proper disposal of the appliances that are used or unwanted.

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